OZAPATO Wants you to have a perfect fit first time<\/h4>\n
For your convenience, we include domestic shipping in all footwear prices and is, therefore,\u00a0an important part of the cost.<\/span><\/p>\n We recommend you spend a few moments to check your sizing here<\/a>. <\/span><\/p>\n Our handy size chart will help you to make sure your\u00a0footwear is a perfect fit and enhance your OZAPATO footwear\u00a0experience. <\/span><\/p>\n It will also avoid delays, and when applicable, additional shipping expenses.<\/span><\/p>\n Our sizing is based on the industry standard\u00a0of Mondopoint.\u00a0<\/span><\/p>\n However, we fully appreciate every foot is not made the same and will gladly help your exchange\/return. Please see returns \/ exchange policy below..<\/span><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”boxed” background_style=”normal”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text] Our warehouse is based in Atlanta, GA with orders fulfilled using a shipping carrier as above<\/p>\n In the event we do not have the size or style of your chosing in stock, we can ship directly from our Workshop in Pachuca, MX incurring additional shipping costs.<\/p>\n In case of exchange or return the customer can ship directly to our office in Atlanta, GA. We can provide a return label upon request<\/p>\n NON-US customers: Please be advised that each country has different rules and taxes. Please consult your country customs website to better understand how much you will have to pay. If you have any questions we are glad to help you. please open a chat session with us.<\/p>\n In case the customer decides to decline to pay customs fees and decides to abandon the order, we will not make a refund.<\/p>\n We are always available to answer any questions you might have using the online chat or email us at\u00a0usa@ozapato.com<\/a>.<\/p>\n [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1410358946799{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1410358522387{padding-right: 5% !important;}”][vc_column_text]<\/p>\n As we prepare your shipment you will automatically receive a tracking number from the delivery service to\u00a0track the shipment direct to your\u00a0door. [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”boxed” background_style=”normal” css=”.vc_custom_1410359860044{padding-top: 30px !important;padding-bottom: 65px !important;}”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_column_text]<\/p>\n What Payment Methods Are Accepted?<\/strong><\/p>\n [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”boxed” background_style=”normal”][vc_column][vc_column_text]<\/p>\n [\/vc_column_text][vc_row_inner css=”.vc_custom_1410358939666{margin-bottom: 20px !important;}”][vc_column_inner width=”1\/2″ css=”.vc_custom_1410358507947{padding-right: 5% !important;}”][vc_column_text]How do I place a large\u00a0Order?<\/strong><\/p>\n If you are interested\u00a0in buying larger quantities, we offer great discounts. Please email us for more information\u00a0usa@ozapato.com<\/a> If you have made the purchase, please contact us ASAP. We will always do our best to meet your expectations. Have a change of mind, or need to exchange your footwear?<\/p>\n Requirements<\/strong>:<\/p>\n Footware must be unworn OR only tried on for sizing only.<\/p>\n<\/li>\n Footware must be returned within 30 days of receipt.<\/p>\n<\/li>\n<\/ul>\n How do I do it? NOTE: Items bought on sale or discount, please read below.<\/span><\/p>\n <\/p>\n <\/p>\n Shipping is a big part of the price you paid for your order.<\/span> We are committed to provide you with great prices, nonetheless with discount sales we have a strict exchange\/return policy.<\/span> We always do my best to ask every customer to double check the sizing to avoid extra time and expenses, but these things sometimes happen and we understand.<\/span> We will gladly help you out with your exchange\/return but all shipping charges will be charged to the customer.<\/span> In case we run out of stock, it may take up to 3 weeks to send you an exchange.<\/span> We are proud of having direct and transparent communication with our customers, and we will always do what is in your best interest.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1410359796122{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #eaeaea !important;}” background_style=”normal”][vc_column][vc_column_text css=”.vc_custom_1533835546778{margin-bottom: 35px !important;}”]<\/p>\n [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":" [vc_row css=”.vc_custom_1410358112693{padding-top: 45px !important;padding-bottom: 45px !important;}” background_style=”normal”][vc_column css=”.vc_custom_1410358381468{padding-top: 3% !important;padding-bottom: 3% !important;}”][vc_column_text css=”.vc_custom_1488406771897{margin-bottom: 0px !important;}”] OZAPATO FAQ [\/vc_column_text][vc_column_text] [\/vc_column_text][vc_separator border_width=”3″][vc_column_text] WHICH SIZE TO ORDER? OZAPATO Wants you to have a perfect fit first time For your convenience, we include domestic shipping in all footwear prices and is, therefore,\u00a0an important part of the cost. We recommend […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-67","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/pages\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":67,"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/pages\/67\/revisions"}],"predecessor-version":[{"id":5476,"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/pages\/67\/revisions\/5476"}],"wp:attachment":[{"href":"https:\/\/ozapato.com\/usa\/wp-json\/wp\/v2\/media?parent=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}SHIPPING INFORMATION<\/strong><\/span><\/h2>\n
![\"shipping\"](\"https:\/\/ozapato.com\/usa\/wp-content\/uploads\/sites\/3\/2015\/09\/shipping-1024x135.png\")
[\/vc_column_text][vc_row_inner css=”.vc_custom_1410358939666{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1484183949578{padding-right: 5% !important;}”][vc_column_text]<\/p>\nUSA<\/h3>\n
From our Workshop in Mexico<\/h3>\n
Exchanges & Returns<\/h3>\n
<\/h3>\n
International Shipping & Customs<\/h3>\n
Tracking<\/strong><\/h3>\n
\n<\/span><\/p>\nPAYMENT INFORMATION<\/strong><\/span><\/h2>\n
![\"payments\"](\"https:\/\/ozapato.com\/usa\/wp-content\/uploads\/sites\/3\/2015\/09\/payments-300x56.png\")
<\/p>\nORDERS<\/strong><\/span><\/h2>\n
\n<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1410358522387{padding-right: 5% !important;}”][vc_column_text]How Can I Cancel Or Change My Order?<\/strong><\/p>\n
\n<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text]<\/p>\n<\/h2>\n
30 Day Returns <\/span><\/h2>\n
100% Satisfaction Guarantee<\/span><\/h2>\n
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\n<\/strong><\/p>\n\n
EXCHANGES\/RETURNS POLICY USING DISCOUNTS CODES OR SALES<\/b><\/span><\/h2>\n
Any unanswered questions? Contact Us<\/span><\/a><\/h3>\n